Advisory Committee Member

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Jamie Broadbent
Head of Customer Experience & Digital, RBS International

Based in Jersey, Channel Islands, Jamie is responsible for designing and delivering the overall Customer Experience and Digital banking strategy for RBS International – the offshore division of the RBS Group. In this role, Jamie holds overall responsibility for all customer insight and market research programmes; End-to-end Customer Journey Management, and on-going development of all customer facing digital platforms and channels. Outside of banking, he serves as a Non-Executive Director in the Not-For-Profit sector, and is currently Chairman of Jersey Women’s Refuge.

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