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RBS International

Jamie Broadbent
Head of Digital and Innovation, RBS International

Based in Jersey, Channel Islands, Jamie is responsible for designing and delivering the overall Customer Experience and Digital banking strategy for RBS International – the offshore division of the RBS Group. In this role, Jamie holds overall responsibility for all customer insight and market research programmes; End-to-end Customer Journey Management, and on-going development of all customer facing digital platforms and channels. Outside of banking, he serves as a Non-Executive Director in the Not-For-Profit sector, and is currently Chairman of Jersey Women’s Refuge.

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